Lisa's Dog Walking Services
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Services & Rates

                                *Prices/Info Subject To Change Before Website Is Updated*

PLEASE READ THIS ENTIRE PAGE BEFORE CONTACTING ME! ONCE YOU HAVE READ THIS PAGE PLEASE CLICK ON THE CONTACT PAGE & FILL OUT THE CONTACT FORM! I WILL THEN SET UP A PHONE INTERVIEW WITH YOU FIRST. AFTER WE SPEAK OVER THE PHONE I WILL SET UP THE CONSULTATION VISIT. (PLEASE DO NOT CONTACT ME UNLESS YOU ARE THE PETS OWNER! I NEED TO SPEAK TO & FILL OUT PAPERWORK WITH THE ACTUAL OWNER! NOT A FRIEND OR RELATIVE! ) ALSO IF YOU CAN NOT SPEAK, READ & WRITE IN ENGLISH OR IF YOU HAVE A HEAVY ACCENT THEN I'M SORRY BUT I WILL NOT BE ABLE TO DO BUSINESS WITH YOU. I HAVE A HARD TIME UNDERSTANDING PEOPLE WITH ACCENTS & I NEED TO BE ABLE TO UNDERSTAND YOU & HAVE YOU UNDERSTAND ME AS WELL.

DOG WALKING/PET SITTING - (BOARDING & OVERNIGHT VISITS NOT AVAILABLE) ALL PETS MUST BE CURRENT ON ALL REQUIRED SHOTS, PLUS FLEA & HEARTWORM MEDICATIONS! I WILL ASK TO SEE PROOF! IF YOU CANNOT PROVIDE PROOF THEN I WILL NOT BE ABLE TO PROVIDE MY SERVICES!

The initial consultation visit is free as long as you immediately retain my services but I do require everyone to pay $15 on the day that we meet just incase you decide to cancel. If you do not cancel then that $15 will get credited towards your first visit! **I usually ask people to check with all of there friends & family to see if they can watch your pets before contacting me in effort to keep my cancellations to a minimum.  It will reduce the headache for me & you in the long run if you do this 1st & it will also save you a $15 cancellation fee!** ALSO TO KEEP MY CANCELLATIONS TO A MINIMUM I ONLY MEET PEOPLE THE DAY BEFORE MY FIRST SCHEDULED VISIT, NO SOONER THAN THAT! For example, if the first day you want me to start is Friday then I will schedule our meet & greet on Thursday. At the consultation visit I will meet you & your pets at YOUR HOME, fill out paperwork & pick up a key to your home.

Visits are 30 mins long. Time includes walking and/or letting out in yard, playing, feeding, administering meds, cleaning litter boxes etc. (WALK TIME DEPENDS ON WHAT YOUR DOG CAN HANDLE & DEPENDS ON WEATHER CONDITIONS SUCH AS STORMY WEATHER & VERY HOT DAYS.)  Seeing how I am only a 1 person company I usually do not have the time to offer hour long visits. I also do cat sitting & other pets.  Please see price chart below for multiple pet discounts.  Most people prefer to hire me instead of boarding their pets because most animals do not like being taken out of their own environment!  Plus, most boarding facilities walk your dog & then they are caged the rest of the time unless you pay extra for doggy day care.  Then if you choose doggy day care you also have to worry about another dog hurting your dog during play time or your dog getting sick from another dog.

PRICE CHART & MULTIPLE PET DISCOUNTS: (Weekly discounts not available seeing how I am only a 1 person company)
1 Pet  = $15/visit (example: 2 pets = $20/visit; 3 pets = $25/visit)

PET TAXI  
For only $20(one way) I can take your pet to the vet or groomer for you so that you do not have to miss work.  The fee is $40 round trip if you need me to drop off & pick up your pet.  THIS COVERS MY TIME & MY GAS.

POOPER SCOOPER

Depends on size of yard & how many pets you have. Please call for an estimate.

KEY RETURN

There will be a $10 fee if I have to drive back to your house to return your key or pick the key up again for repeat clients.  This covers my time & gas.  However, if you have a door that can be locked from the inside before I shut it then I can leave the key in your house before I leave on the last visit or you can choose a secret hiding place for it to be left outside to avoid the $10 fee.  Another option is you can drive to my house to pick up/drop off the key.  The choice is yours.  Most people usually give me a spare key to hold on to so they don't have to worry about key drop off/pickup.   For my regular clients if you need to cancel your contract please let me know in advance so that I can drop off your key on my last visit.  Otherwise, you will have to pay the $10 fee for me to drive back to your house & drop it off!  I will waive the $10 fee if you want to drive to my house & pick it up.


HOLIDAYS

If you need me to work on a holiday there will be an extra charge of $10 for that day. There is also a $15 cancellation fee for EVERY DAY scheduled then canceled on or the week of holidays.
Holidays include:  New Years Day, Memorial Day, July 4th, Labor Day, Thanksgiving Day & Christmas Day.

REPORT CARD & COMMUNICATION
 
You will receive a daily report card texted or emailed each day for no extra charge.  This will tell you how your pet did that day. I will also occasionally send you pictures & videos. COMMUNICATION IS VERY IMPORTANT TO ME! I WILL TEXT/EMAIL YOU AFTER EACH VISIT & THE NIGHT BEFORE OR MORNING OF PAYMENT DUE. I NEED EVERYONE TO TEXT/EMAIL ME BACK BY THE END OF EACH DAY! I UNDERSTAND THAT EVERYONE HAS BUSY LIVES BUT A SIMPLE "K" RESPONSE BY THE END OF EVERY DAY WILL DO JUST FINE! THIS ENSURES ME THAT YOU ARE GETTING MY MESSAGES & THAT NOTHING HAS HAPPENED TO YOU. IF YOU CANNOT AGREE TO ALWAYS RESPOND BACK TO ME EVERY DAY BY THE END OF EACH DAY, THEN I AM SORRY BUT I CANNOT DO BUSINESS WITH YOU!

SERVICE AREAS
 
Metairie, Kenner, Harahan & River Ridge only.  I DON'T TRAVEL TO NEW ORLEANS, NORTHSHORE OR THE WESTBANK!

AVAILABILITY

I am available 7 days per week from 7am-7pm. However, seeing how I am only a 1 person company I may not always be available on the exact time or day that you need. I have to handle every appt on a first come first serve basis. So it is very important that you contact me immediately to schedule an appt! Closed Mardi Gras Day. Sorry no overnight visits or boarding available! THIS IS MY FULLTIME JOB!

PLEASE READ CAREFULLY


Payment Policy:

 

Regular Clients:  (Pets I see every week.) Payment is due in FULL on the last day of each week that I am scheduled to come to your house.  If the balance is not already paid in FULL by the time I get to your house then it will be considered late.  However, if you are going out of town one week then payment is due in full before you leave for your trip seeing how you will not be home at the end of the week to pay me.

Out of Towners/Non-regular client:  
If you are a non-regular client or someone that is just going out of town, payment is due in full before you leave for your trip. This prevents me from having to spend more time & gas driving back to your house to pick up payment after you return from your trip & it also ensures that I will get paid in the unlikely event that something happens to you.  Please make sure of the exact days you need me because if you decide to cancel any days or end your trip early you will not receive a refund.  It will be considered a cancellation fee seeing how it is such short notice. In the event of a delayed return additional payment is to be paid thru paypal immediately! Which means payment is due on the day you contact me to tell me your return is delayed!

Everyone:  I accept cash, checks or you can pay w/ a credit or debit card through paypal.  I prefer cash but if you must pay with a check then make it payable to cash or to Lisa Strain.  I do not accept post dated checks!  You will be charged late fees from the date that I start to the date that you post marked the check. If you don't have the money to pay for it right away the I accept credit cards thru paypal for an additional fee. If you put the wrong date or fill out the check wrong in any way the payment will be considered late seeing how I won't be able to deposit it.  I do not carry change on me so if you pay with cash please make sure you have exact change!  If you pay anything extra I will assume it is a gift unless told otherwise. I also accept PAYPAL but if you choose to pay w/ paypal then there will be an additional fee added to the total to cover paypals fees. Fees depend on total amount. You can check out on the Payment Page.

Non-Payment/Late Payment:

There will be a late charge of $15 if you forget to pay me on the due date!  If there isn't a check, cash or online payment when I arrive then it will be considered late & your balance plus late fee will be due that same day before midnight. An additional $5 will be added to your balance for everyday it is late until paid in full. There will also be a $15 fee plus you will be responsible for paying all insufficient funds including any overdraft fees that I incur if your check bounces.  You will then be put on a cash account only! Balance due plus late fees can be dropped off at Lisa Strain's house OR paid online thru paypal. Please note an additional fees will be added at checkout to cover paypal fees.

Cancellation Policy:

Regular Clients:   (Pets I see every week) If you are a regular client then I usually do not charge for cancellations as long as you give me 24hrs notice.  Cancellation fee for less than 24 hrs notice is $15.  If you forget to cancel & I drive to your house unknowingly, then you will still have to pay for that visit!  Also, if you cancel the same day I am supposed to receive payment from you, then you will still have to pay for that visit!    If you need to CANCEL YOUR CONTRACT you must give me 24 hrs notice & leave FINAL PAYMENT on my last day scheduled!  If you do not give me 24 hrs notice you will have to pay $15 seeing how I will have to drive back to your house & pick up final payment & return your key. Keys will not be returned until full balance including any late fees are paid in full!

If you are a NEW CLIENT that has decided to retain my services & then decides to cancel, you will have to pay a $15 cancellation fee, seeing how this will cover my time & gas spent driving to your house to meet with you. Key return can be picked up at Lisa Strain's house or delivered to you for an additional $10.

Non-Regular Clients/Out of Towners:  (Pets I don't see every week.)  Must give 72 hrs notice of cancellation for dates booked in advance or you will have to pay a $15 cancellation fee to be dropped off at Lisa Strain's house or paid through paypal on the day you cancel. Except for holidays; any days canceled on holidays or the week of holidays will incur a $15 cancellation fee for each day cancelled!

Everyone:   There is also a $15 cancellation fee that applies to everyone if you schedule then cancel dates on or the week of holidays.

Key Pick Up/Return:


Everyone:
   There will be a $10 fee if I have to drive back to your house to return your key.  There will also be a $10 fee if I have to pick the key up again for repeat clients.  This covers my time & gas.  However, if you have a door that can be locked from the inside before I shut it then I can leave the key in your house before I leave on the last visit or you can choose a secret hiding place for it to be left outside to avoid the $10 fee.  Another option is you can drive to my house to pick up/drop off the key.  The choice is yours.  Most people just give me a spare key to hold on to so they don't have to worry about key drop off/pickup.

Regular Clients:   If you need to cancel your contract please let me know in advance so that I can drop off your key on my last visit.  Otherwise, you will have to pay the $10 fee for me to drive back to your house & drop it off!  I will waive the $10 fee if you want to drive to Lisa Strain's house & pick it up.

Poop Bags:

Everyone is required by LAW to pick up there dog's poop so it is the owners responsibility to provide me w/ 1 (hole free) poop bag for each dog!  If you do not have a bag then I will be unable to walk your dog that day & you will still be charged for that visit. The same applies for cats as well if you want me to clean their litter box.  Also, if you want me to let your dog out in your yard to poop I will only clean up what they do that day.  If you want me to clean your whole yard there will be an additional fee.  Fee depends on how many dogs you have & number of visits.